Accessibility

We have tried to make our new site as usable as possible whilst also following standards and guidelines laid out by the World Wide Web Consortium (W3C) in their Web Accessibility Initiative. This means that wherever possible, all of our users enjoy the same quality of service.

Standards compliance

Most pages on this site comply with all priority 1 and 2 guidelines of the W3C Web Content Accessibility Guidelines.
All other pages meet priority 1 guidelines of the W3C Web Content Accessibility Guidelines.
All pages validate as XHTML 1.1.

Visual design

This site uses cascading style sheets for visual layout, meaning greater usability for assistive technology.
The site uses only relative font sizes, compatible with the user-specified "text size" option in visual browsers.
If your browser or browsing device does not support stylesheets at all, the content of each page will "degrade gracefully" so that it is still readable.

Links

Links have title attributes that describe the link in greater detail, unless the text of the link already fully describes the target. If you are using a mouse, or other pointing device, these can be viewed by hovering over the link text.

Pop-up windows

The use of pop-up windows on this site has been kept to a minimum. If a link opens a new browser window then this is explained in the title attribute of the link.

Changing your browser settings

This site has been designed to be viewed with Internet Explorer 7 and standard settings. However, it is possible to change fonts and colours used throughout the site by changing your browser settings.

This Plan is brought to you by AXA Sun Life Services, trading as Sun Life Direct. If you decide to take out this Plan, it will be provided by AXA Sun Life plc. If you are having problems using this site or applying online please email us at websitequery@axa-sunlife.co.uk Please note that email is not a secure way of sending personal information. So please don't provide any confidential or sensitive information in your message.

AXA is a worldwide insurance group. In the UK, one of the AXA companies is AXA Sun Life Services plc, trading as Sun Life Direct, which distributes and administers financial products and services. It is registered in England No. 3424940. AXA Sun Life Services plc is a company limited by shares and has its registered office at 5 Old Broad Street, London, EC2N 1AD and is authorised and regulated by the Financial Services Authority. The Financial Services Authority registration number for AXA Sun Life Services plc is 185746. You can check this by going to www.fsa.gov.uk/register/home.do. The address for communications is PO Box 1810, Bristol, BS99 5SN. Tel: 0117 989 9000. As part of our commitment to quality service, telephone calls will be recorded.